What is the credit union’s routing number?

  • 273073958

How do I find the routing number and account number on my checks?

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What is the credit union’s addresses, phone numbers, and hours?

  • Court Ave:
    • 423 E Court Ave, Des Moines, IA 50309
  • Urbandale:
    • 3743 86th St, Urbandale, IA 50322

Where is a Shared Branching location near me?

  • to search for a Shared Branching location near you

What is the phone number for Serve Credit Union’s credit and debit cards?

What is “Your Online Membership”?

  • Instead of saying “Online Banking”, we say “Your Online Membership”. Because we are not a bank, we like to take that word out of our vocabulary!

I used to share my login for Online Membership, how do I protect my information?

  • Each member/user of Online Membership should have their own profile/login information
  • If you are having trouble logging in for the first time, call or text us at 515.243.2677 or email us at info@oxfordrms.com

  • Sharing login information could result in you seeing information or others seeing your information that they are not authorized to see.
  • Your Online Membership is connected to your Social Security Number/TIN, not your Membership Number. When you log in with your own credentials, you will be able to see everything that your SSN/TIN is associated with.

Will I receive a monthly or quarterly statement?

  • Monthly Statement:
    • Savings account with electronic transactions
      • example: ATM withdrawal, online transactions, etc.
    • Memberships with a checking account regardless of transaction type
  • Quarterly Statement:
    • If your membership does not meet the above criteria
  • Please enroll/log on to to view any transactions, interest accrued, etc.!

Do you offer digital wallet solutions?

  • Yes! We offer Apple Pay, Google, and Samsung Pay- click for an instructional video on how to enroll!

Do you have an app?

  • Yes! We have “Serve CU” app as well as a “Serve CU Cards” app for both Apple and Android

Who is eligible for membership at Serve Credit Union?

Who sits on the board of directors?

What’s the best way to start a loan application?

  • Our secure provide you with an answer instantly. However, you’re welcome to stop in to complete an application as well

Do you offer first mortgage loans?

Can I get my e-Statements through online banking?

  • Yes!
    • Login to Your Online Membership
    • Select the 3 lines in the top left
    • Click "Email Settings" under User Profile

    • Click the down arrow next to your email

    • Checkmark "Statements" and click submit

Can I order checks online?

  • You can order checks , be sure to have your “reorder slip”.

Do you offer privilege status ATMs/no fee ATMs?

  • Yes! Find one nearest you

Are you a part of the Shared Branch Network?

  • Yes! Find one nearest you

Do you offer Mobile Check Deposit?

How do I enroll in my online membership?

  • Have the following credentials ready: First/Last Name, Member #, SSN, Zip Code, DOB, Email Address

Can I change the view in my online membership?

  • Yes! Toggle between “Grid” and “Compact” on the desktop version to pick whatever views works better for you!

Can I read the newsletter online?

Do we offer Quicken download in Your Online Membership?

  • Yes! Export to Quicken and other file formats are available by selecting the 3 dots next to the desired account and selecting “export”